Last Updated: Nov 07, 2018 03:55PM PST

All cancellation and refund requests must be made in writing. For a full refund, less a $75 administrative fee, the cancellation request must be received by March 4, 2019. Requests received after March 4, 2019 will not receive a refund.

To submit your refund or cancellation request:
  • Send us a message through the AHCA/NCAL QSIO Registration & Hotel Support Center.
  • Select the Attendee type - Attendee.
  • Select the Case Category - Registration.
  • Select the Registration Topic - Modify or Cancel Registration.
  • Complete the personal information fields.
  • Request the cancellation in the message field; be sure to include your registration confirmation number (which can be found on your emailed confirmation).

Note, if you booked a hotel reservation for the AHCA Quality Summit & Independent Owner Leadership Conference, you will also need to request a cancellation for the hotel reservation. This can be done at the same time that you request your registration cancellation, or through a separate message.