Last Updated: Oct 30, 2018 11:21AM PDT

Note: The cancellation policy is 72 hours prior to your arrival date to avoid a penalty of one night's room rate, plus tax. On or after March 5, 2019, you must cancel with the hotel directly.

Cancellations to Individual Reservations prior to March 5, 2019
  • Access your hotel reservation online via the AHCA/NCAL QSIO Sponsor Hotel Website.
  • Once you are logged on to your profile, select “Edit Reservation”.
  • Scroll to the bottom of the page and select “Cancel Reservation”. Provide cancellation reason and submit the cancellation.
  • You may send us a message through the AHCA/NCAL QSIO Registration & Hotel Support Center.
  • You may call toll-free at +1 (866) 227-1876 (Toll Free U.S. & Canada) or at +1 (415) 268-2098 (all other countries) Monday – Friday, 9 am – 9 pm Eastern Time.
  • You may fax your changes to 415-293-4743.